June 1, 2010
Why a Safety Program?
In a small percentage of home installations, about 1 in 10,000, there have been reports of fires where HRVs have been present. You should know that in extensive testing conducted by the Canadian Standards Association International (CSA), Nutech and independent third party experts, these units have never been shown to cause fires. However, in the interests of safety and because a small number of fires of an unexplained nature have taken place in homes with these HRVs, Nutech has volunteered to conduct a Safety Program.
Which HRV brands qualify?
HRV brands that qualify for the Safety Program include Lifebreath, Tradewinds, Honeywell, Lennox, Fresh-X-Changer, American Aldes, Raydot, Standex, Sears Authorized Indoor Clean Air Services, Nutone and Airflow manufactured between 1992 to 1998 by Nutech R. Hldngs Inc.
Nutech is conducting the Safety Program, and as such all inquiries should be directed to Nutech at
What should you do if you have an affected HRV?
Nutech R. Hldngs Inc., in close cooperation with the Electrical Safety Authority (ESA), is asking customers to unplug affected HRVs (with white fan motors) and to contact Nutech R. Hldngs Inc. to register for the Safety Program.
The fan motors of the affected HRVs are white in colour. Please note that if the fan motor is not white in colour, it is not subject to the Safety Program (see figure 9 to identify location of fan motor).
How can you confirm that you have an affected HRV?
There are 2 ways to confirm whether you have an affected HRV.
To find out more
The easiest way to determine if you have an affected HRV, is to complete the "Register your Product" link at www.hrvinfoline.com; or via the link at the bottom of this page. Please complete all fields and be sure to include your email address so we can respond as soon as possible. Alternatively, you may contact our toll free helpline at 1-866-557-0535, and a member of our support team will return your call within 2 business days.